Quality Center for Rehabilitation and Healing

I have been here at quality care rehabilitation for 6 weeks now. The weekend techs for the most part don't care whether their patients are cared for or not. They sit around in the break room talking and laughing. The food needs more variety and flavor. I have had the something for breakfast 45 days in a row because they don't accommodate for special diet requirements. In my opinion that is totally unacceptable. A major concern is that on several occasions I would press my call light. Still have to sit and wait 30 minutes. Someone would finally come turn off the call light and say they would tell your tech what you needed only to keep waiting at least another hour. Nobody comes. The cycle starts over again. When your tech does finally get there he/she said they were never told. You get every excuse under the sun. The only department I can say is top notch is Respiratory Therapy, Occasional Therapy and Physical Therapy.

Since I came here I have never felt more welcomed and treated like a queen. They are efficient and their name says it all they are Quality give them 10 stars

The Nurses are mostly good some not ,and lazy, some just overloaded with patients. Waited 2 hrs 4 times to get a nurse with call light and asking aides. The places has been added on and rooms are old and depressing. I encoutered Nurse aides yelling as I needed someone to clean water from broken toliet 2 days in a row. I and roomate fall risks. Some wonderful aides some nasty ones with an attitude like doing us a favor. Guess what YOU work for the patient! PT is great here though and a highlight. As is the respitory therapist who is a ray of sunshine in this dark Hell of an excuse, " to make you well??" Food the worst for you and disgusting Owners have to be so cheap to feed the slop here to recovering or disabled patients. I attached a couple pics. Everthing fried, no on demand menu like present you have to ask 3 or 4 people if you want something different. No sugar butter, salt, pepper condiments on tray Ever! I was on a regular diet. Hard fried pork. Chicken patties, greasy tots. Real healthy! I had one banana and one small bowel of fresh fruit in over 2 weeks, no vitamins or anything to promote health to heal. DO NOT GO HERE, worth place I have over been and overmedicated me .

My mom recently spent several weeks here. Everyone who we interacted with here was great from the administrative team to the caregivers! I was there nearly every day and the rooms were always clean and nothing ever smelled amiss. While in the rooms there might be cosmetic things that could be improved, like chipped paint, I would much rather have the patients well taken care of. Response times were good when the call button was used. If you are new to the issues that arise when someone needs rehab or long-term care, I encourage you to reach out to the staff because they can help you navigate or even assist you in finding the resources to help.

Very bad facility. The staff is awful . Most of them. The place is nasty. You can’t find your tech when u need them. No one really passes ice and water. Patients has to ask for it. It’s all about the money and poor services.