Preston Place II

I am sharing our experience in hopes that it helps another family make an informed decision when choosing a memory care or assisted living facility for a loved one with dementia. In our experience, this was not a place I would recommend for someone with advancing dementia or significant behavioral needs. Families should ask very specific questions about dementia care, medication management, care plans, communication, and whether the facility truly provides age-in-place care as dementia progresses. I also strongly recommend asking whether the community has access to a geriatric psychiatrist or other specialists who can help manage complex dementia behaviors and medications. Our family experienced very little communication until we were given a 30-day notice to move our loved one. We were then faced with an incident that resulted in her being sent to the hospital. We never received the full details we felt we needed to understand what had happened. From there, she was transferred to a geriatric psychiatric facility and ultimately to another memory care community. Within a month, we saw a devastating decline. She became almost nonverbal and stopped eating. We will always wonder how much of this rapid decline was related to the tremendous stress of the transition and the disruption in her care and medication management. From our family’s perspective, the experience was heartbreaking. I do want to say that there are genuinely kind and caring people who work there. We met staff members who had good hearts and clearly cared about the residents. But good individual caregivers do not necessarily make a facility the right fit for someone with advanced dementia. Looking back, I wish we had been told more clearly what could happen when our loved one’s dementia progressed and what level of care the facility was actually equipped to provide. Please ask the difficult questions before choosing a facility. Don’t just ask whether they accept residents with dementia—ask what happens when the dementia becomes more advanced, behaviors develop, medications need to be adjusted, or the resident can no longer safely remain there. Our loved ones deserve a place that is prepared to care for them through the progression of this devastating disease. I hope sharing our experience helps another family avoid going through what ours did.

We moved my dad to Preston Place 2 on Friday Oct. 24th, 2025. He has received Wonderful care. I am so thankful for all the staff. I am very happy with all the activities they have to help him be socially engaged with others. The social interactions help him with feeling loved and included. The nurses are very kind and loving to him. The facility is beautiful and welcoming. I love the sunroom, living room and activities room. I have stayed for a few of the meals and the meals are good. I am so deeply thankful for the good care they are providing my dad. A Extra Big Thank you to Anita, Beverly and Jena