Commonwealth Senior Living at Oak Ridge

My mother-in-law moved to Viva Senior Living at Oak Ridge. It's very well kept and everybody is very polite. They will work with you on certain things and they do evaluations. If you're not sure what your loved one's certain care level is or if they need more care, they ask you questions. They will evaluate them themselves. They also have an on-call doctor that comes in monthly and sees the people that they need to see. The price is very, very respectful. It's a nice atmosphere. They have two meals a day for every meal sitting. That's two breakfasts, two lunches, two suppers at two different times, which gives the residents more independence to take what time they decide they want to eat. They have a hair salon there, too, so somebody can do their hair. This place is up to date and just phenomenal. I don't see any problems with any of the furniture, the walls, and flooring. My husband and my son have eaten there and they love the food. My mother-in-law does crafts pretty much daily.

My mother-in-law moved to Viva Senior Living at Oak Ridge. It's very well kept and everybody is very polite. They will work with you on certain things and they do evaluations. If you're not sure what your loved one's certain care level is or if they need more care, they ask you questions. They will evaluate them themselves. They also have an on-call doctor that comes in monthly and sees the people that they need to see. The price is very, very respectful. It's a nice atmosphere. They have two meals a day for every meal sitting. That's two breakfasts, two lunches, two suppers at two different times, which gives the residents more independence to take what time they decide they want to eat. They have a hair salon there, too, so somebody can do their hair. This place is up to date and just phenomenal. I don't see any problems with any of the furniture, the walls, and flooring. My husband and my son have eaten there and they love the food. My mother-in-law does crafts pretty much daily and she's in love with it.

Mom was at Viva for a little over a month before we were told we had 7 days to find her someplace else because she was a liability. [name removed] visited mom at the nursing home and knew she couldn't get out of bed or walk by herself. He was aware of the care she needed but said he had good staff and they could take care of her; that they were very persuasive. Well they were not. Mom refused to get out of bed and consequently developed a very bad bedsore. She is in the hospital with a wound vac and very strong antibiotics. Very disappointed in Viva.

I was asked to leave because I would eat the food my mom wouldn’t eat and I brought her candy, her favorite ice-cream and anything she wanted. I also ordered her special flannel sheets from LandEnds with her name on them and also leg and hand warmers, a warm felt blanket, house shoes that you can warm up along with anything she wanted because she freezes all the time and I even brought her friend hand warmers too. I was really asked to leave because I took a note off her door. I probably should’ve not have taken it off the door but I did it because all the pics I printed and framed for my mom was disappeared. I asked the person to refund my costs or bring the pictures back but of course nothing was done. I was also accused of being high because I try to act silly and happy just to try to cheer the handicapped up because I personally know how hard it is to be crippled and hard to get around. Is it so bad to make older seniors laugh? I was broken hearted and cried and cried when I was asked to leave and I will not go back because I don’t want to cause anymore problems for my mom or anybody else. I will continue to call my mom, send her presents and etc. I love visiting older people because they have so much history they can tell and I am so sorry that I ate my mom’s pizza that she didn’t even want. I am also sorry that nobody cared about my mom’s pics disappearing and my mom is a wonderful lady and I am truly sorry that I ate the pizza that my mom gave me and it was delicious but my downfall. Sincerely, daughter.

There are lots of activities and help is available when they need it. The cleanliness could be better. The activities is where Viva knocks it out of the park. I hope the activities will continue to be frequent and fun under the new ownership. Rates went up with new owners