Charter Senior Living of Franklin

My MIL moved into CSL almost 3 years ago. She is 93. She loves all the caregivers there & she knows they love & care for her. Even if she’s “in a mood.” She loves Bingo, Bible study, arts & crafts and trips to Kroger! It’s all one level and small enough to be homey. My family AND my MIL are VERY pleased with the care she receives there & most importantly, she is HAPPY there! Thank you Charter Senior Living of Franklin!!! We so appreciate you!!! 🩵💙

Charter Senior Living is one of my favorite senior living communities in the middle TN area. As an NP and local healthcare navigator, I always look forward to recommending this place to clients. Emily and her staff are incredibly invested in their residents’ wellbeing. The communication is consistent and professional. The residents are happy, well cared for, and engaged. A wonderful asset to our seniors in town!

Energetic, friendly, engaged staff.

I toured this facility and several others in early December due to my 89 year old mother having a stroke. She and my 90 year old dad had been living independently up until this point. My mom has always been the typical 1950’s housewife …taking complete care of her husband. After the stroke, we knew she would not be able to return to their home. All of the places I toured were nice, clean, and well staffed but there was just something missing. I had been praying for God to lead me to the place that would protect, care for, and love my parents…. a place where my brothers and I didn’t live in fear of them falling and no one finding them for hours. I found that missing something and more when I walked into Charter Living. I honestly had a feeling of peace come over me. I knew then that God had led me to this facility. Emily was so comforting to me as this all was happening so quickly. She explained how everything worked and immediately put me at ease. Throughout the tour, I continued to feel at peace with my decision. The entire staff has been wonderful, helpful, professional and loving to my parents, my brothers, and myself. I could mention several names but I’m afraid that I might leave someone out. Also, I would like to add…. The ice storm we had in late January/early February did not concern my brothers or myself regard to my parents staying warm, well fed and protected. Charter has a generator in case of power loss and many of the staff stayed for several days, spending the night to make sure the residents were properly cared for. Their motto: This is their home, we are just fortunate to work here. They live by this. I can’t possibly say enough about how happy I am that God led me to Emily and Charter Living.

Thinking about moving a loved one to any type of facility is emotionally draining. The staff at Charter is beyond amazing. From the moment we walked in to tour, to moving my mom into her new apartment - they were there to make the process as seamless as possible. It is obvious that all of them are truly there for the right reason… to care and love on all of the residents as if they were their own family. Emily the director, Kelly the head nurse, Brittany the activity coordinator, nurses / caregivers Shiela, Angela, Patricia and so many others have welcomed my mom with open arms and made her feel safe, loved and cared for. If you are in this position and need to place a loved one, stop looking! This is the place to be! Engagement, socialization, therapeutic, clean, safe… AMAZING! The facility is small, 1 level and has the perfect layout for residents. The staff to patient ratio is great. They provide 3 healthy and balanced meals, laundry service, house keeping, onsite salon, in house speech / physical / occupational therapy. Also group outings to different places including Kroger / Publix. One of the first things you will notice besides all the smiles, is that is feels and smells like HOME instead of a sterile institution. The facility is in the shape of a square with an amazing center courtyard for the residents to enjoy. Just this week she has been involved in so many activities: Bingo, arts/crafts, exercise class, music, and they invited the residents’ family member to join them for Thanksgiving dinner. There is always plenty of things to keep your loved ones active and engaged. All while being surrounded with skilled and supportive staff. Definitely check them out, you won’t regret it!