Shannondale Knoxville

Best friend had an unspeakable experience with his grandmother. No one could answer questions. It is terrifying to think this is a place of care.

I did a tour of Shannondale Knoxville. I think they had a payment plan that you pay the lump sum upfront and then you pay a smaller amount later on. Then you can stay with the facility as you get older and less able to do things, you can continue. They had the health care and the facility to continue to stay with the assisted part. You don't have to like to pick up and go to a new place. So, they have other forms of care there as well. They have a good selection of activities, and it was centrally located, near shopping areas and stuff like that. The facility is very nice. It was newer and very well-maintained, and the community seemed very warm and welcoming. Their decor was nice and it kind of felt more like an indoor community. Sort of like in Florida. When you walk around, a lot of the shops are not like malls, but they're more outdoor entrances, but it was all under a covering. So, it kind of felt like you could go to the town, but you were still covered indoors and in their community. That's because it kind of felt like a small-town atmosphere. The person who gave me the tour was a lady, and I cannot remember her name, but she was wonderful. She did a really fine job of explaining and answering any questions. She was very nice. It was kind of cool like the hair salon, it's sort of like going down the street. Then you could go to that particular store. There was a beauty shop there, and then they had the barber shop as a separate one. Then they had like a little restaurant-type thing, so you felt like you were maybe on vacation somewhere. There's like a pizza shop and then they had other restaurants with other food, and they had different themes in the street area. It was all under an overhang, but they had trees and clocks. It was nice, like a park, with park benches and stuff. So, it didn't feel like you were in an assisted living facility. It's kind of blended. It's just nice that you have the options, and then if you end up in nursing care, there's another section for that. But they're all kind of connected. So, if you had friends that needed more care, you had to go to the nursing care. But if you had friends in independent living or assisted living, you could go visit them because they were kind of connected.

I think the main reason that I chose The Lodge at Shannondale was that it has a swimming pool. I like to do water aerobics and stuff like that, and they do have that there. They also have a physical therapy department. They have a lady that comes in and gives you a massage. If you want this, you have to pay extra. They also have a podiatrist that comes in every three months. They have a coffee shop. The rooms are very nice. They have three different one-bedrooms, and they have two-bedrooms. You pay a membership fee first, but then your monthly payment is lower than the other places that I visited. The staff was so friendly. Everybody was just so friendly, had smiles on their faces, and just very nice. They introduced themselves to me, and that was very good. The rooms were fairly spacious. They either have a patio or balcony. I have a dog, and dogs are allowed. They have a dog park there, too. They have a nurse on staff 24 hours. If you need help with your medication, they will help you. There is a call button in the room that you press every morning to let them know that you're out of bed. There's a lot of security there. There's a chaplain on staff. I really like all that. The room was very nice. This is a positive thing to me, but you don't have a stove or a cooktop in the room. You have to go get your meals, and I think that makes you more social; you don't just sit in your room. They have a microwave and a convection oven.

very nice facility but staff is very rude

wonderful staff and amazing facility! my grandparents are well taken care of!