Mt Pleasant Health & Rehab Center

Everyone has been so friendly and was able to witness the employees getting positive recognition from the admin team. Lots of smiles from staff and residents. Feels like a homelike environment ❤️

Great facility! Kind and knowledgeable staff members and happy residents.

Where do I start. I was in this facility in the rehab hall for a broken leg for about 2 weeks and was unable to bear weight on it for 10 weeks. So I was completely dependent on the staff. My family and friends all lived a hour away from the facility. So they couldn't be up there in a minutes notice. I'd heard about all the rumors about nursing home neglect and the care being terrible but with me being in one for 2 weeks let me see firsthand that there far from just rumors. During my 2 week stay I would lay in my bed for over 2 hours having to go the bathroom. This happened constantly. Especially on the night shift. 80% of the time when I'd hit my call light no one would ever respond or it took over a hour. So I'f I'd took a fall and really needed someone I'd been out of luck. Multiple staff members yelled at me or talked down to me. With one staff member telling me to do it myself when I had to go to the bathroom. One staff member even told me she didn't have to respond to me. My daughter also witnessed elder abuse while coming to visit me. The administration is an absolute joke and don't let their fake smiles fool you. As soon as you take up for yourself for being mistreated your labeled disorderly or a problem. My family had to make numerous calls just to get someone in my room when I needed help because the call button never got anyone to my room. Once I was able, I started using my phone to get staff in my room because it'd been hours since I'd hit the call button and still no one came. This place is a joke. There were a couple nurses and cnas that were good to me but definitely not the majority of the staff. The physical therapy was really good but as a whole they failed me and tons of elderly patients daily. I can only imagine how they were treated when most of them couldn't advocate for themselves. Please do not let yourself or someone you love stay here. You will regret it. It's sad that when your at your most vulnerable people want to mistreat you and not talk to you with any respect and compassion. Do not let the fake good reviews on here fool you. I'm not sure how this place manages to have nothing but good reviews. Unless the facility is coming on here and posting them. I've learned the hard way through my ordeal nothing is impossible or too crazy to happen in healthcare.

My team and I are always greeted warmly when we arrive to the facility. The staff are dedicated to the care of the residents. Charmaine and Faith have helped tremendously with the start of implementation of our plan in the facility.

I can’t say enough about how great this facility is! I love the small town, everyone is family presence this facility offers. I’ve been to larger facilities but found them to be so impersonal whereas here, everyone both residents and staff, are treated like family.