Maple Cottage Assisted Living Transitions
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Public reviews
4.2 · 25 reviewsWonderful, small community. Very clean and doesn't "smell" like a lot of the other places do. Staff is wonderful and very friendly. Communication with the Supervisors is great as well. Father in Law has only been there a month but wish we knew about this location last year. Would have saved a lot of aggravation at another "home".
Everyone at Maple Cottage was always super nice and friendly. I never worried about my mom's care. They were always very attentive and caring. The facility is so clean! [name removed] was so caring!! I would highly recommend this facility to anybody looking.
Do not recommend....place is horrible. Facility is understaffed, turnover is very, very high here. Staff is grossly inexperienced and unqualified and lacks the compassion needed to deal with the elderly. Staff unfriendly and doesn't acknowledge visitors. No activities for the residents. This place is really nothing more than a nursing home on smaller scale. Food is terrible quality...lots of processed foods. Staff either doesn't read resident's charts or ignores them. Meds were not being administered per doctor's orders. Owners don't listen to complaints. Residents seem sad and unhappy when I…
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Do not recommend....place is horrible. Facility is understaffed, turnover is very, very high here. Staff is grossly inexperienced and unqualified and lacks the compassion needed to deal with the elderly. Staff unfriendly and doesn't acknowledge visitors. No activities for the residents. This place is really nothing more than a nursing home on smaller scale. Food is terrible quality...lots of processed foods. Staff either doesn't read resident's charts or ignores them. Meds were not being administered per doctor's orders. Owners don't listen to complaints. Residents seem sad and unhappy when I have visited .. Have visited multiple times and never saw a single staff member anywhere around. We ended up taking our family member out of this place as we saw a decline in their health while here.. we decided to pay a little more for much better care.
More recent reviews
I am thoroughly impressed with the level of compassion and professionalism demonstrated by the owners of Maple Cottage Assisted Living Transitions. From the moment I interacted with them, it was evident that they truly care about the well-being of every resident. They go above and beyond to ensure the environment is warm, respectful, and supportive, making residents feel valued and comfortable. Rhonda, the new nurse administrator is also amazing. She is very kind and thoughtful. I highly recommend this facility to anyone looking for an assisted living community where kindness and excellence are at the forefront.
I cannot say enough good things about this assisted living facility. The owners operate with the utmost integrity, kindness, and professionalism, truly setting a high standard in the industry. Their expertise in caring for residents is evident in every aspect of the home, from the personalized attention to the warm, welcoming environment they have created. Even with the staffing challenges that many workplaces face today, this facility has worked tirelessly to ensure that residents receive the best care possible. It’s clear that the well-being of the residents is always their top priority. I would highly recommend this assisted living to anyone looking for a place where their loved ones will be treated with compassion, dignity, and respect.
I cannot say enough good things about this assisted living facility. The owners operate with the utmost integrity, kindness, and professionalism, truly setting a high standard in the industry. Their expertise in caring for residents is evident in every aspect of the home, from the personalized attention to the warm, welcoming environment they have created. Even with the staffing challenges that many workplaces face today, this facility has worked tirelessly to ensure that residents receive the best care possible. It’s clear that the well-being of the residents is always their top priority. I would highly recommend this assisted living to anyone looking for a place where their loved ones will be treated with compassion, dignity, and respect.🙏🏻🙏🏻👏🏼
The food is horrible....we've seen frozen dinners being prepared...we never see anything cooked fresh for residents. The staff here is barely qualified to take care of an animal let alone a human being. We've noticed sheets not being changed, rooms not cleaned, staff not trained properly. The staff is a revolving door...every time we show up, there's a new person there. They have gone through at least 5 "head nurses" since we've had our loved one there. There are no activities for the residents except for bingo. If you complain about anything, you are told you can just take your loved one out of here if you don't like how we operate. they don't want you to say anything..they want full control of your loved one and for the family to be uninvolved in the poor care they provide. I really don't see how this place stays open.
Had our mother here for a couple of months, we were very disappointed and upset about how they could not get their act together!! After many complaints they still were not feeding the residents nutritions meals. High ammonia level right corridor. Improper wound care, poor care planning including missed meds.
Location & neighborhood
711 Halltown Rd, Portland, TN 37148 Explore senior living in PortlandSources
- Maple Cottage Assisted Living Transitions maplecottagetransitions.com
- Maple Cottage Assisted Living Transitions Mirador Living
- Maple Cottage Assisted Living Transitions Tennessee government provider record
- Maple Cottage Assisted Living Transitions Google Maps
- Maple Cottage Assisted Living Transitions Google Maps