Jubilee House

The Jubliee was a far better place than the Nursing Home we came from. The Nursing Home was only interested in money and how they could make sure we stayed with them. They let him fall several times and did not report immediately to me. I believe they wanted him hurt so there was no choice for us but to leave him with them. My only concern about the Jubilee was not in their control I believe. They like a lot of places got short staffed and that did affect his care. I'd say one way to help with this is to be honest with the families and see if they have family or people that can help from time to time with their own family. I did this because I saw the need . It would have been nice to have been asked. I was thanked by the staff for helping. Also, in the end we got Hospice to come in and help. Most families do not know that Hospice is an option for six months to a year of a person passing away. I wished we would have known because we would have used them to help at the Jubliee before we did.

Based on the experience we have had so far with Jubilee House, it is a very clean community, the staff members are friendly and caring and we would recommend them to others. There is always room for improvement - the maintenance man is slow to respond to needs, but he is a nice guy.

It is a good facility, only issue we had was the employee turn over. But in general it's a decent place. We picked this community because, it was new it was a beautiful environment, the facilities were well taken care of. And the people were very nice and competent.

We recently lost our Dad but we were so very happy he lived at Jubilee House. He enjoyed lots of company and really loved his little apartment. He often said how much he liked living there. The aides and nursing staff were very good and gave him comfort that he would always have help when needed. The facility is top notch and the food was good as well. The staff were attentive when we spoke to them about any issues at all. They showered him with love and care.

We saw Jubilee House on Warfield. The staff was very friendly. The salesperson that took us on the tour was very knowledgeable. She was from the area which made it even better. The apartments were extremely clean and well-kept, and most of them were brand new. They were very functional for people over a specific age. The dining facility had 3 square meals a day that was part of the program. We sampled the cookies, and they were good. They were homemade out of the kitchen.