Hillview Community Living Center

We had an awful experience with this facility. I am a nurse so I do understand the daily stresses of working in healthcare, particularly LTC and rehabilitation. The staff here were rude, avoidant and dismissive when attempting to address issues and concerns with our family member, who was there for therapy. No one in the facility could tell me how much therapy he was actually receiving including the Administrator, DON, ADON nor the Charge nurse on the floor. Post stroke is a critical time for Physical therapy, Occupational therapy, and Speech therapy for EACH and EVERY patient and should be treated as such. Turning a total care patient is also vital to prevent bed sores. This is the very basics of patient care. Our family member came home with 2 bed sores on the bottom and a few along the sides of the foot. I do NOT recommend this facility.

My mom has been there 100 days prior to going in permanently. They do rehab with her and a lot of the nurses walk with her. They catching the ball, singing, coloring, and for the holidays, they made hearts. My mom gets three big meals a day, and they watch her really well at lunchtime. She's very happy there. The food is pretty good and varied. My mom is getting her vegetables and fruit. She can also have ice cream if she wants.

Fun, loving, safe environment, and good food. Polite and caring workers.

My mother has lived there for more than a year. I have found the care she receives to be excellent! Many thanks to the hard working staff! 😇