Garden Plaza at Cleveland

I feel very comfortable and safe living at Garden Plaza at Cleveland. The community is welcoming and I have made many good friends. The staff and residents are friendly and there is always something enjoyable to do. I truly enjoy living here and grateful to be part of such a caring community. I highly recommend it!

Not a high rating. Every time I visited my father his room was filthy. One time the toilet was filled with poop most of it dry. The first time I came his brief hadn't been changed since before breakfast. I came at 1:00 pm. He had lost ALL of the clothes I sent him there with. When I came another time her was wearing a female blouse. The physical therapist gave up on him while he was in rehab because she said he was "mean to her". My father has stroke related dementia. You have to know how to handle this type of patient. He was fiercely independent before the stroke. Even after. Now he cant do anything on his own. New environment. Lots of strangers. Sometimes they don't even have housekeeping. It breaks my heart every time I visited. There is nothing I can do to help him. I have spoken with the nurse manager and talked to administration. Nothing changed. Its heartbreaking. I am sure they are glad to get the Medicaid money no matter how he is taken care of.

My parents have had a wonderful experience at Garden Plaza. The staff continually goes above and beyond to make them feel welcome, supported, and cared for. We are extremely grateful for the compassion and dedication shown by everyone at Garden Plaza.

I love the friendliness of both the staff and residents at Garden Plaza at Cleveland. The community is beautiful, welcoming, and well maintained. Everyone is so friendly, which makes it a wonderful place to live. I especially enjoy participating in all the activities. They are fun, engaging and provide great opportunities to connect with others. Garden Plaza is truly a neat and enjoyable place to call home!

Our family has had a wonderful experience with Garden Plaza, and we could not be more grateful for the care, warmth, and support the community provides every single day. Most importantly, my Dad truly loves living there. From the moment he arrived, he felt welcomed by both the staff and the residents, and that sense of belonging has made such a positive difference in his quality of life. The community itself is incredibly convenient and thoughtfully designed for seniors. The prepared meals and housekeeping services have taken so much stress off of him and allowed him to focus on enjoying life and staying active. He especially appreciates the transportation services for doctors’ appointments, which provide both independence and peace of mind for our family. The central location is another huge benefit, making it easy for family and friends to visit and for him to access everything he needs. We also greatly value the easy access to therapy and wellness programs that help support his health and mobility. What truly sets Garden Plaza apart, though, is the warmth and caring spirit that is consistently shown by the team. The staff genuinely know and care about the residents. They look out for my Dad, make thoughtful and helpful suggestions, and treat him with kindness, dignity, and compassion every day. As family members who live out of town, that level of attentiveness gives us an incredible sense of comfort and reassurance. The team has always been easy to communicate and work with, and we are deeply appreciative of the partnership and support they provide to both residents and families. We feel very fortunate to have found a community where my Dad is not only cared for, but truly happy.