Dining
Meal preparation and service
American House West Knoxville
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Ask American House West Knoxville about current services, prices, availability and a visit.
(865) 329-7396Calls go directly to the community.
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Key amenities
Outdoor & recreation
Garden
Fitness & wellness
Fitness programs
Housekeeping
Housekeeping and linen services
Transportation
Community operated transportation
Social activities
Community-sponsored activities
Staff & support
12-16 hour nursing
See all 46 amenities and services
- 12-16 hour nursing
- 24-hour call system
- 24-hour supervision
- Activities of daily living assistance
- Air-conditioning
- Assistance with bathing
- Assistance with dressing
- Assistance with transfers
- Beauty salon
- Cable
- Community operated transportation
- Community-sponsored activities
- Computer center
- Concierge services
- Coordination with health care providers
- Dementia waiver
- Diabetes diet
- Dining room
- Fitness programs
- Fitness room
- Fully furnished
- Gaming room
- Garden
- Hospice waiver
- Housekeeping and linen services
- Kitchenettes
- Meal preparation and service
- Medication management
- Mental wellness program
- Mild cognitive impairment
- Move-in coordination
- Outdoor space
- Planned day trips
- Private bathrooms
- Resident-run activities
- Scheduled daily activities
- Small library
- Special dietary restrictions
- Specialized memory care programming
- Telephone
- Transportation arrangement
- Transportation arrangement (medical)
- Transportation arrangement (non-medical)
- Transportation to doctors appointments
- Wellness center
- Wifi
Care options available
Independent Living
Independent residences with community amenities and opportunities to stay active and connected.
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Memory Care
Specialized support for people living with Alzheimer’s disease and other forms of dementia.
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Pricing & residences
Monthly rates starting at
$2,445 / month
Rates and availability can change. Ask the community for a personalized quote and details about included services.
| Residence | Monthly rate |
|---|---|
| Studio | $2,445 |
| Shared room | $2,600 |
| Shared room | $4,110 |
| One bedroom | $4,620 |
| Residence | $5,385 |
| Two bedrooms | $5,665 |
Public reviews
4.0 · 143 reviewsWas difficult to find the right place for my mother to go. Once we decided here it was immediately clear we had made the right choice. Megan and Jen make sure that things are done right!
My mom had Alzheimer’s and was in memory care for almost a year. She loved to be with other people. 2 other residents were so wonderful to sit with her daily and hold her hand. She was non verbal by this point but cheerful, mobile and could feed herself but needed to be prompted at times. We would visit 2 to 3 times a week. Staff turnover was frequent and they were understaffed at times. The caregivers I saw regularly seemed to care about the residents. Paint her nails, talk to her etc. But I suspected they didn’t change or bathe her daily. 10 months into her stay a staff member clipped her…
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My mom had Alzheimer’s and was in memory care for almost a year. She loved to be with other people. 2 other residents were so wonderful to sit with her daily and hold her hand. She was non verbal by this point but cheerful, mobile and could feed herself but needed to be prompted at times. We would visit 2 to 3 times a week. Staff turnover was frequent and they were understaffed at times. The caregivers I saw regularly seemed to care about the residents. Paint her nails, talk to her etc. But I suspected they didn’t change or bathe her daily. 10 months into her stay a staff member clipped her toenails and one toe got severely infected. Nothing but giving her Tylenol was done for several days when they called me and she was sent to the hospital. By then she had decreased in mobility because of the pain in her foot and leg, she had an infection which led to her being in the hospital for 10 days and then sent to rehab for 10 days. By then she had already declined and had stopped walking and feeding herself. We brought her home where she sadly passed away a few weeks later. I never heard from one person inquiring how she was doing with the exception of deciding if she was qualified to return as a resident. Also, When she began as a resident I brought protein drinks for her and asked several staff to make sure she gets one to two daily but those drinks sat there in her fridge clearly not being given to her daily. Moreover, I found out that instead of the nurses giving her a finger prick for weekly blood check, they had been drawing it from her hand which was very painful. I had gave them the finger prick machine with everything they needed but not one nurse ever bothered to tell me that they didn’t use it during her 10 month stay. I found out after she passed a year after entry and they had no idea where the machine went. Just an empty case. I would absolutely NOT recommend American House on Gleason. On the surface they seem to care but unfortunately that concern and care didn’t resonate with all staff.
Hannah and Sara have exceeded my expectations for the activities for my mother-in-law. The care they put into outings and other fun things make it so enjoyable for my family. It’s nice to know that my mother in law is being taken care of.
More recent reviews
I took my petting zoo to a great event they had for their residents and was so impressed by how much care and detail was put into everything. Hannah and Sarah were amazing and did a great job! But beyond the fun event, it was so obvious how much the entire staff care about the residents and how much the residents enjoy being there. This really is a special place!
We are so grateful for the wonderful care my dad receives here. The staff is caring, attentive, and truly treats residents like family. There are always fun and engaging activities for the residents, which helps keep everyone active and involved. One of our favorite things is the monthly family night, where residents and their loved ones can come together and enjoy time with one another. It’s comforting to know my dad is in such a welcoming and supportive community. Highly recommend!
I agree with other reviews that they don't do a lot of what's promised. But that is the least of my complaints. My mother's wedding rings were stolen by the staff. She was devastated. They asked us to wait to file a police report so they could "investigate." I had to track them down to get an update but of course they found nothing. Then they left her in her memory care bed for 3 days, having a stroke, before they called me or the hospital. All that was left alive was her brain stem by the time she got help. There was nothing that could be done. She died 4 days later. Please don't send your loved ones there.
I have a relative there and she has been very unhappy. They don’t treat their patients very well, my relative describes them as mean. I don’t think they have any nurses or doctors on the premises. I have called there several times and they are very unprofessional on the phone. We will be looking for another facility. If you have a relative in here, do yourself a favor and go check on them.
Sarah and Hannah are absolutely amazing!! They have some awesome ideas and are extremely engaging with everyone! They have hreat ideas for fun and are over the top with energy and enthusiasm.